Frequently Asked Questions

  1. Log in to Apple’s Developer Center
  2. Once you are logged in, click on Account
  3. Then Membership
  4. Under Membership Information, please copy the Team Name and Team ID fields

 

We will require the following information when you request for an iOS app transfer:

  1. Team Agent Apple ID (email)
  2. Team ID

To complete the transfer, email us at support@mobiloud.com or follow the instructions provided.

Please note that once an app transfer has been requested, you will be given by Apple 60 days from the day initiated to accept the request. Contracts that have not been accepted within 60 days will be canceled. App transfers can take up to two business days to complete, depending on an export compliance review.

Category: App Submission

In order for our team to be able to configure and submit your Android apps we will need an invitation to your Google Developer Console.

Here you can find a step-by-step guide on how to invite users as an admin to your account:

  1. Login to your Google  Developer account here: https://developer.android.com
  2. After logging into your account access the account “Settings” by clicking the link on the bottom left:
  3. Click on “Users and Permissions”
  4. Click on “Invite New User” on the top right
  5. Fill the email that you want to invite to your account and make sure to select “Administrator” as the Role

That’s it! The invited user will now be requested to accept the invitation, once accepted he will be able to upload new apps to your account.

Category: App Submission

If you’d like to have your Android app available in the Play Store, so users can easily download and install it, you will need a Google Developer Account.

The only thing you will need, is a Google Account. If you don’t have one yet you can register here: https://accounts.google.com/signup

Next Steps

  1. You can start the registration process for the Google Developer Account here: https://play.google.com/apps/publish/signup
  2. The Google Developer Account costs $25 once off, you will be asked to pay during the registration process.

That’s it! You will be good to go right after the payment. You can invite our team as an admin to your account so we can start building and publishing your Android app.

Category: App Submission

In order to be able to publish your app to the App Store, for iOS devices, you will need to have an Apple Developer Account.

Below we will list all the steps that you need to take in order to register for your own Apple Developer Account.

Keep in mind that you will need a few things in order to be able to enroll in the Apple Developer Program, these are the requirements:

Apple ID

If you have an iOS device, you probably already have an Apple ID, if for some reason you don’t have one yet, you can quickly register here: https://appleid.apple.com/account

Enable Two-Factor Authentication

As a security measure, Apple will require you to have two-factor authentication enabled in your Apple ID before you can proceed with the enrollment. You can find more details on how to enable the two-factor authentication clicking here

DUNS Number

Apple will also require you to have a DUNS number if you are a Company. If you are not sure if you have a DUNS number or if you’d like to request one (totally free), you can do so in this page: https://developer.apple.com/enroll/duns-lookup/

Why should I enroll as a Company?

You must enroll as an organization if your company is a registered company such as Corporation (Corp., Inc.), Limited Liability Company (LLC, LC, Ltd. Co.), or a legal entity (GmbH, AG, KG, oHg, etc.).

If you are a sole proprietorship you must register as an Individual. Apple does not accept DBAs, fictitious businesses, trade names, or branches for enrollment as a company/organization

Benefits of an Organization account:

  • You can invite developers to access your account
  • You can choose the name that will be displayed on the stores as the Developer of the app – this will match your company name e.g. Business Inc.
  • Apple will know you’re authorized to act for the company and will not challenge your use of your own brand name and content

Next Steps

Once you have your Apple ID and DUNS Number in hands, you can then proceed with the next steps:

  1. Register as a Developer, you just need to read and accept the agreement here: https://developer.apple.com/account
  2. Start the Apple Developer Program enrollment as an Organization here: https://developer.apple.com/programs/enroll/After filling in the form, make sure to check your email for the enrollment confirmation.Note that Apple will verify the provided information and that the internal review process might take up to 3 days.
  3. The Apple Developer Program has a recurring cost of $99 per year, and you will need to maintain the payments up to date in order for your app to be available in the App Store. At the end of the enrollment, you will be requested to proceed with the payment, click Purchase and make the payment to complete the enrollment.

That’s it! The enrollment process is now completed, as soon as you receive a confirmation from Apple saying that your account has been approved you can then invite our team to your account so we can start working on your iOS app.

Category: App Submission

In order to be able to build and submit your iOS app an invitation to your Apple Developer Account is required.

Note that this will only work if you have an Organization Account.

Below you can find more details on how to invite users to it.

  1. Access the Apple Developer website clicking here. On the top right section, you can click on “Account” to be redirected to the login form.
  2. You can then insert your login credentials to sign-in into your Apple Developer Account
  3. Once logged in you will see your Apple Developer Account Dashboard. There you can click on “People” in the left sidebar.
  4. On the “People” area of your Apple Developer Account you can then click on “Invite People”, the button will be located in the middle of your screen.
  5. Insert the email that you would like to invite into the form that will be displayed and proceed with clicking on “Invite” to send the invitation.
  6. That’s it! An invitation email will be sent to the selected email.
Category: App Submission

A D-U-N-S Number is a number that is used to identify your business. D-U-N-S stands for Data Universal Numbering System, a system developed in the 60s by the Dun & Bradstreet (D&B) company for their own business.

The ‘DUNS’ system was quickly adopted worldwide and it’s used by Apple to verify you’re a registered business and the identity of your Company. The database is used to maintain up-to-date and timely information on more than 300 million businesses globally.

Obtaining a DUNS Number for your business is quite straightforward. The process usually takes about five working days.

To apply for a DUNS Number if your business, you will need to supply the following information:

  • Legal entity name
  • Headquarters address
  • Mailing address
  • Your work contact information

Before you start, use the DUNS Number look up tool to check if you already have one. If your company is not in the database, you can submit your information and get your DUNS number.

Once you get your D-U-N-S Number consider Apple needs up to 2 business to receive your information from D&B. After two days, you can enroll as a company/organization in the Apple Developer Program.

Category: App Submission

n order to be able to build and submit your iOS app an invitation to your App Store Connect account is required.

Below you can find more details on how to invite users to it.

  1. Access the Apple Developer website clicking here. On the top right section, you can click on “Account” to be redirected to the login form.
  2. You can then insert your login credentials to sign-in into your Apple Developer Account
  3. Once logged in you will see your Apple Developer Account Dashboard. There you can click on “App Store Connect”.
  4. Confirm that you would like to access your App Store Connect account by clicking the button in the middle of the screen.
  5. Now that you are under your App Store Connect account, click on the “User and Roles” icon.
  6. Click on the “plus” icon to invite a new user to your App Store Connect account
  7. You will then have to provide the email, first name and last name for the user.
  8. Click next, make sure to select “Admin” as the role and click “next” again.
  9. In the last step, you will see a list of permissions, make sure to leave it as it is and click “Save” to send the invitation to your App Store Connect Account.
  10. That’s it, the invited user will receive a confirmation email before he can access your App Store Connect account.
Category: App Submission

If you’ve incorporated your business, then Apple will require you to register as a Corporation to have your app published on the App Store. If you submit your app under an Individual account in your name, it will be rejected.

You must enroll as an organization if your company is a registered company such as Corporation (Corp., Inc.), Limited Liability Company (LLC, LC, Ltd. Co.), or a legal entity (GmbH, AG, KG, oHg, etc.).

If you are a sole proprietorship you must register as an Individual. Apple does not accept DBAs, fictitious businesses, trade names, or branches for enrollment as a company/organization

Benefits of an Organization account:

  • You can invite developers to access your account
  • You can choose the name that will be displayed on the stores as the Developer of the app – this will match your company name e.g. Business Inc.
  • Apple will know you’re authorized to act for the company and will not challenge your use of your own brand name and content

Convert your registration

To change your account to a Corporate account, submit a request to Apple Developer Program Support.

  1. Navigate to the Contact Us form on Apple Developer’s Program pages.
  2. Log in with the Apple ID and Password
  3. Select your Region.
  4. Choose Account Updates and Renewals as your Subject.
  5. Enter a message with text along these lines

    “I’d like to convert my account from Individual to Organization. This will be our only Organization account.

    Here are the information regarding the company:

    • CEO/Director Name: First and Last Name.
    • Company Name: Your Company Name, including Ltd or Inc.
    • Account Type: Organization.
    • D-U-N-S Number: your Company’s DUNS number.
    • Address: Your Company’s Legal Address.
    • Phone Number: Your mobile phone or another phone number where you can be reached

Apple will call to verify your enrollment. They’ll then send you an email with a link to a form for you to fill out more info about your Company.

Organizations enrolling in the Apple Developer Program will need:

  • Legal Entity Status
    Your business must be recognized as a legal entity (e.g., a corporation, limited partnership, limited liability company) to enter into the legal terms and obligations of Apple Developer Program. The legal entity name will appear as the developers for apps you distribute on the App Store. Example: Seller: ABC Company, Inc.
  • A D‑U‑N‑S Number
    You must have a D‑U‑N‑S Number so that Apple can verify your organization’s identity and legal entity status. Learn more about what is a DUNS number and how you can get one for your company.
  • Legal Binding Authority
    You must have the legal authority to bind your organization to legal agreements. You must be the organization’s owner/founder, executive team member, senior project lead, or have legal authority granted to you by a senior employee.
  • A WebsiteYour Company needs a public website and your domain name should be owned by the company.
Category: App Submission

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